AI Call Center

Inbound and outbound, at any scale.

Run hundreds of calls in parallel — deflect routine support, dial outbound reminders and renewals, qualify leads, and transfer to your team when it counts. No queue, no extra hires.

Kiteways AI voice agents for regional languages
Capabilities

A call center that scales with a slider

Add call volume without adding headcount — the agent handles the routine, your team handles the rest.

Inbound deflection

Resolves routine, high-volume questions automatically — your team only sees what truly needs them.

Outbound campaigns

Reminders, confirmations, renewals, and re-engagement calls — dialled and handled by the agent.

Parallel calling

Runs hundreds of conversations at once. Peak-hour spikes don’t mean missed calls.

Lead qualification

Qualifies and scores callers, then pushes hot leads to your team the moment they’re ready.

Live transfer

Hands a call to a human with full context whenever the conversation needs a person.

Analytics & transcripts

Every call recorded, transcribed, and summarised — with outcomes flowing to your dashboard.

Why a voice agent

Voice agent vs. the old way

Kiteways voice agentTraditional setup
Response timeAnswers on the first ringVoicemail, hold music, missed calls
Availability24/7 — nights, weekends, holidaysBusiness hours only
LanguagesTelugu, Hindi, Tamil, Kannada, Marathi, English & moreWhoever is on shift
ScaleHundreds of calls in parallelOne call per staff member
ConsistencySame quality on every callVaries by person and mood
Cost to scaleFlat — no extra hiresLinear — more calls, more headcount
Revenue calculator

What are missed calls costing you?

Drag the sliders to estimate the revenue a voice agent could recover by answering every call.

600
25%
₹5,000
20%
Missed calls / month
150
Recoverable / month
₹1,50,000
Recoverable / year
₹18,00,000

Illustrative estimate based on your inputs. Actual results vary.

Languages

Speaks the language your customers do

Native-tuned voices, not translated text-to-speech. Choose one or run several at once.

TeluguHindiTamilKannadaMarathiEnglish+ more Indian languages
FAQ

Questions, answered

Can it transfer to a human?

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Always. The agent handles routine volume and transfers to a live person — with the full call context — whenever a conversation needs one.

How does it connect to my phone line?

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We deploy on a cloud phone number that can run alongside or replace your current line, and forward to your team when needed. Your existing number can be ported or forwarded.

Which languages do the voice agents support?

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Telugu, Hindi, Tamil, Kannada, Marathi, and English today, with more Indian languages (Bengali, Malayalam, Gujarati, Punjabi, and others) on request. They also handle code-mixed speech like Hinglish and Tanglish.

What happens if the agent doesn’t understand?

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It’s built with graceful fallbacks — it asks a clarifying question, and if it still can’t help, it takes a message or transfers to a human rather than guessing.

Stop losing calls at peak hours.

See an AI call center handle a rush of calls live — book a 20-minute demo.

Book a voice demo
AI Call Center in Regional Languages — Kiteways